Behind every big result lies the work no one talks about.

Every big result rests on the work no one talks about: untangling roles, strengthening systems, and building trust. At People, Process, Things, we help leaders and teams gain clarity on what truly needs to happen to move forward with focus and confidence.

Services

Specializes in nuanced solutions that emphasize human-centric processes, inclusivity, and practical approaches to mediating disputes and building healthy, productive work cultures.

  • The Glue Work Framework

    A practical toolkit that makes invisible work visible, distributes team support equitably, and helps contributors thrive beyond their job descriptions.

  • Talent Calibration Framework

    A structured approach to aligning role expectations, performance, and development; designed to bring clarity, equity, and growth to your team’s talent strategy.

  • Fractional & Interim Operations Leadership

    Fractional and interim operations support for when your team needs strategic leadership, but not a permanent hire. We build clarity, cohesion, and systems that last.

  • Coaching & Mentoring

    Support for individuals navigating complexity, change, or growth through grounded, pragmatic coaching that blends strategy, reflection, and accountability.

  • Conflict Mediation

    Facilitated dialogue that turns conflict into clarity. Neutral, human-centered support for teams and partnerships facing friction, misalignment, or tough conversations.

  • Webinars & Events

    Engaging sessions that spark insight, foster connection, and offer practical tools. Topics span leadership, team dynamics, systems design, and sustainable collaboration.

Initiatives

Whether at work or beyond, community, connection, and belonging are essential for thriving. These initiatives extend those practices across industries and communities, helping people achieve more together.

  • Thought Leadership

    Articles, tools, and frameworks that surface the invisible forces shaping how we work—shared to spark better questions, decisions, and systems.

  • The Messy Middle Matters Podcast

    Conversations that explore the unglamorous, yet essential, aspects of work and life, including the tensions, transitions, and truths we often don’t discuss enough.

  • The Guilt Free Book Club (summer hiatus)

    A low-pressure space for thoughtful conversation about work, systems, and self, designed for curious minds who don’t always finish the book.

  • Five Minds, Fifteen Facets

    An evolving lens for thinking about complexity in organizations. This self-guided resource explores how different mindsets impact collective progress.