People Process Things helps teams navigate the messy middle of change.
The work you don’t see?
It often decides whether your team succeeds or stalls.
Indra Klavins founded People Process Things to help teams and orgs uncover the invisible work that keeps organizations running, and diagnose the patterns that silently undermine performance. Through hands-on sessions, facilitation, and talks, she reveals what is often left unsaid so teams can move with clarity, alignment, and real impact.
Indra works with teams navigating growth, restructuring, or uncertainty, especially when work feels stuck, overwhelming, or invisible. She helps them clarify team dynamics, align systems, and make the unseen work visible, so organizations can achieve real progress.
What is People Process Things?
People Process Things is more than a business name, it’s a way of working. Real change starts with people: their needs, relationships, and everyday contributions. From there, we design processes that actually support them. Tools, systems, and frameworks come into play only once those foundations are clear.
People always come first.